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How can I contact the customer service ?
Where do your products come from ?
One or several of my products are damaged, what should I do ?
An item is out of stock. Will you receive more of it ?
Is it possible to order an out of stock item ?
When will you receive the products marked « available soon » ?
It seems I can’t order any item in big quantities, why is that ?
How do I place an order on nous website ?
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Which payment methods do you accept on nous website ?
Is the website secure ?
Do you my bank informations ?
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My payment was accepted but I haven’t received the confirmation email, what should I do ?
Which countries are available for delivery ?
Where can my order be delivered ?
What are the delivery costs and delays ?
What will happen if I’m not here when they deliver my order ?
What should I do if I don’t receive my order ?
How can I return an item ordered on nous website ?
Have you received my return ?
What happens if my product breaks or get damaged during the return ?
What should I do if my order arrives broken or damaged ?
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